Legal

Privacy Policy

Last updated 10 August 2026

This Privacy Policy describes how SilicaSites LLC(“SilicaSites”, “we”, “us”, “our”) collects, uses, stores, and shares information when you use BOOKDAH, including the public website, customer accounts, business portal, related APIs, and notifications. BOOKDAH is a product operated by SilicaSites LLC, a limited liability company registered in Wyoming, United States, serving customers and businesses primarily in the Caribbean.

By using BOOKDAH, you agree to this Policy. Questions: info@silicasites.com.

1. Who we are

The data controller for BOOKDAH platform account data is SilicaSites LLC (SilicaSites LLC — registered in Wyoming, United States). Contact: info@silicasites.com. Businesses that list on BOOKDAH may also process customer booking details for their own purposes when you interact with them; those businesses are separate controllers for that booking relationship.

2. Information we collect

We collect information you provide, information created through use of the service, and limited technical data needed to run it securely.

Account data — name, email address, password (hashed and handled by our authentication provider), and optional phone or profile fields you add. Business owners may provide business name, category, slug, location, photos, services, rental items, hours, pricing, and cancellation preferences.
Booking and inquiry data — appointment times, services or rentals selected, status (including no-show marks), notes, and related messages between customers and businesses on a booking thread.
Reviews — ratings, review text, owner replies, and display names or service labels shown with a review. Reports about reviews (including auto-flagged content) may be retained for moderation.
Payment and subscription data (businesses) — if you subscribe to a paid plan, our payment processor (Stripe) collects payment details. We store related identifiers such as Stripe customer and subscription IDs, plan tier, and trial status. We do not store full card numbers on our servers.
Location — if you allow browser or device location, we use approximate coordinates for distance and near-you sorting. You may refuse permission. Business profiles may include coordinates or addresses the owner provides.
Technical and usage data — IP address, device and browser type, pages or screens viewed, timestamps, error logs, and first-party product analytics events needed to operate, secure, and improve BOOKDAH. Session identifiers may be stored in local storage or cookies.
Push subscriptions (business portal) — if an owner enables web push, we store the subscription endpoint and keys required to deliver alerts.

3. How we use information

Create and administer customer and business accounts.
Provide booking, messaging, review, rental request, and related marketplace features for the Caribbean.
Send transactional communications (account verification, password reset, booking and message notices) through our email and notification systems.
Process business subscription billing via Stripe.
Moderate content and enforce our Terms of Service, including review reports and account suspension for abuse or risk.
Maintain security, prevent fraud, debug outages, and improve the product.
Comply with law and respond to lawful requests.

We do not sell personal information. We do not share personal information with third parties for their independent advertising.

4. How information is shared

Customers and businesses — when you book, inquire, or message, the other party receives the information needed to handle that interaction. Public business profiles and reviews may be visible to visitors of BOOKDAH.
Service providers— vendors that process data on our instructions, including Supabase (database, authentication, storage, realtime); Stripe (business subscription payments); Hostinger SMTP (transactional email); OpenStreetMap / Nominatim (geocoding); OpenStreetMap and Carto map tiles proxied through our servers (map previews); and infrastructure hosting for the application. Google Maps may open when you choose an external maps link; that interaction is governed by Google's terms and privacy notice.
Legal and safety — we may disclose information when required by law, court order, or to protect rights, safety, or the integrity of BOOKDAH and its users.
Business transfers — if SilicaSites LLC or BOOKDAH assets are involved in a merger, acquisition, or similar transaction, personal data may transfer under continued confidentiality obligations consistent with this Policy.

5. Cross-border processing

SilicaSites LLC is based in the United States. BOOKDAH is designed for users in the Caribbean. Personal data may be processed in the United States and in other countries where our service providers operate. By using the Service, you understand that your information may be transferred to and stored outside your country of residence, subject to the safeguards described here and applicable law.

6. Legal bases (where applicable)

Where data-protection law requires a legal basis, we rely on: performance of a contract; legitimate interests (securing and improving the platform, preventing abuse), balanced against your rights; consent (for optional permissions such as location or push where required); and legal obligation.

7. Retention

We keep account, booking, message, review, and billing-related records while your account is active and for as long as needed to provide the service, resolve disputes, enforce agreements, and meet legal, tax, or accounting requirements. You may request account deletion; we will delete or anonymise personal data we control except where retention is required or justified.

8. Security

We use HTTPS, access controls, and provider security features appropriate to a hosted web application. No transmission or storage method is completely secure. Protect your password and device. Notify us at info@silicasites.com if you believe your account was compromised.

9. Cookies and similar technologies

We use cookies and local storage for authentication sessions, security, preferences (such as theme), and essential product functions. First-party analytics may use a session identifier in local storage. We do not use third-party advertising cookies on the core BOOKDAH product. See also our Cookie Policy at /cookies.

10. Your choices and rights

Update profile and business information in-product where available.
Revoke browser location or notification permission at any time.
Request access, correction, or deletion of personal data we hold, or raise a privacy concern, by emailing info@silicasites.com. We may verify your identity before acting.
Where consent is the basis for processing, you may withdraw consent without affecting prior lawful processing.

Businesses that collect personal data from their clients through BOOKDAH remain responsible for how they use that data outside our systems and for any separate privacy notices they publish.

11. Children

BOOKDAH is for users aged 18 or older. We do not knowingly collect personal information from children. If you believe a child provided us data, contact info@silicasites.com so we can delete it.

12. Changes

We may update this Privacy Policy. The “Last updated” date at the top shows the current version. Material changes will be posted on this page. Continued use after the effective date means you accept the updated Policy.

13. Contact

Privacy requests: info@silicasites.com. Operator: SilicaSites LLC — registered in Wyoming, United States. Product: BOOKDAH. Market: the Caribbean. Governing law for related contracts: the State of Wyoming, United States (see Terms of Service).

Questions? Email info@silicasites.com. Also see the Privacy Policy and Terms of Service.

1. Who we are

2. Information we collect

We collect information you provide, information created through use of the service, and limited technical data needed to run it securely.

Account data — name, email address, password (hashed and handled by our authentication provider), and optional phone or profile fields you add. Business owners may provide business name, category, slug, location, photos, services, rental items, hours, pricing, and cancellation preferences.

Booking and inquiry data — appointment times, services or rentals selected, status (including no-show marks), notes, and related messages between customers and businesses on a booking thread.

Reviews — ratings, review text, owner replies, and display names or service labels shown with a review. Reports about reviews (including auto-flagged content) may be retained for moderation.

Payment and subscription data (businesses) — if you subscribe to a paid plan, our payment processor (Stripe) collects payment details. We store related identifiers such as Stripe customer and subscription IDs, plan tier, and trial status. We do not store full card numbers on our servers.

Location — if you allow browser or device location, we use approximate coordinates for distance and near-you sorting. You may refuse permission. Business profiles may include coordinates or addresses the owner provides.

Technical and usage data — IP address, device and browser type, pages or screens viewed, timestamps, error logs, and first-party product analytics events needed to operate, secure, and improve BOOKDAH. Session identifiers may be stored in local storage or cookies.

Push subscriptions (business portal) — if an owner enables web push, we store the subscription endpoint and keys required to deliver alerts.

3. How we use information

Create and administer customer and business accounts.

Provide booking, messaging, review, rental request, and related marketplace features for the Caribbean.

Send transactional communications (account verification, password reset, booking and message notices) through our email and notification systems.

Process business subscription billing via Stripe.

Moderate content and enforce our Terms of Service, including review reports and account suspension for abuse or risk.

Maintain security, prevent fraud, debug outages, and improve the product.

Comply with law and respond to lawful requests.

We do not sell personal information. We do not share personal information with third parties for their independent advertising.

4. How information is shared

Customers and businesses — when you book, inquire, or message, the other party receives the information needed to handle that interaction. Public business profiles and reviews may be visible to visitors of BOOKDAH.

Service providers— vendors that process data on our instructions, including Supabase (database, authentication, storage, realtime); Stripe (business subscription payments); Hostinger SMTP (transactional email); OpenStreetMap / Nominatim (geocoding); OpenStreetMap and Carto map tiles proxied through our servers (map previews); and infrastructure hosting for the application. Google Maps may open when you choose an external maps link; that interaction is governed by Google's terms and privacy notice.

Legal and safety — we may disclose information when required by law, court order, or to protect rights, safety, or the integrity of BOOKDAH and its users.

Business transfers — if SilicaSites LLC or BOOKDAH assets are involved in a merger, acquisition, or similar transaction, personal data may transfer under continued confidentiality obligations consistent with this Policy.

5. Cross-border processing

7. Retention

9. Cookies and similar technologies

10. Your choices and rights

Update profile and business information in-product where available.

Revoke browser location or notification permission at any time.

Request access, correction, or deletion of personal data we hold, or raise a privacy concern, by emailing info@silicasites.com. We may verify your identity before acting.

Where consent is the basis for processing, you may withdraw consent without affecting prior lawful processing.

Businesses that collect personal data from their clients through BOOKDAH remain responsible for how they use that data outside our systems and for any separate privacy notices they publish.